Frequently Asked Questions

Hello, how can we help?

accent group 1
accent group 2
accent group 3

Online Medical Marijuana Card and Renewal FAQ

What are the qualifying medical conditions required to receive a Hawaii medical cannabis card online?

Amyotrophic Lateral Sclerosis (added effective December 19, 2017 as per the petition process)
Cancer,
Glaucoma,
Lupus (added effective June 29, 2017 as per Act 041, SHL 2017)
Epilepsy (added effective June 29, 2017 as per Act 041, SHL 2017)
Multiple Sclerosis (added effective June 29, 2017 as per Act 041, SHL 2017)
Rheumatoid Arthritis (added effective June 29, 2017 as per Act 041
Acquired immune deficiency syndrome,
Post-traumatic stress disorder (added effective July 1, 2015 as per Act 241, SLH 2015), or
“The treatment of these conditions”, or “A chronic or debilitating disease or medical condition or its treatment that produces one or more of the following:
Cachexia or wasting syndrome,
Severe pain,
Severe nausea,
Seizures, including those characteristic of epilepsy, or
Severe and persistent muscle spasms, including those characteristic of multiple sclerosis or Crohn’s disease.

How long will it take for my Hawaii medical cannabis card application to be approved or denied by the state?

You can apply for a temporary registration 60 days prior to your desired start date. You may request the start
date of your registration to coincide with your arrival in Hawaii.
Applications will be reviewed in the order received and registry staff will not be able to expedite any
individual applicant based on their travel dates.

How will I know when my Hawaii medical cannabis card application is approved or denied?

Once your application is approved, you will receive an email notification stating your approval. You will then
be able to log into your account to retrieve access to your Hawaii medical cannabis 329 registration card. You
should save a copy to your mobile device and/or print and keep a copy for your use.
If your application is denied, you will receive an email notification with reasons for the denial. You will not
receive a refund. You may re-apply again with all applicable fees. This denial will not be considered as one of
the two terms you are eligible for in the calendar year.

My home state medical cannabis card expires during my trip to Hawaii. Will I be able to apply for a temporary medical cannabis registration card?

You may apply, but keep in mind that your temporary Hawaii registration expiration date will not exceed the
expiration date of your “home state/territory” medical cannabis card. This applies even though the term may
be shorter than 60 days or than the length of your stay. This will be considered as one of the two terms you
are eligible for in the calendar year.
Please be advised that you will not be protected under Hawaii state law once your temporary Hawaii state
329 card expires.

Where can I consume medical cannabis in Hawaii?

In-State & Out of State Registered patients and caregivers are prohibited from acquiring, possessing, cultivating, using, distributing or transporting cannabis or paraphernalia in ALL public places. This includes (but not limited to):

Public Parks and Beaches
Recreation Centers, Youth Centers
School Grounds
In a moving vehicle including school buses or public buses
In the workplace of one’s employment

How do I renew my Hawaii medical cannabis card?

1. Schedule an appointment with a certifying physician/APRN

Initial applicants need to create/main a bona fide patient relationship and have a face-to-face in-person appointment
Renewal applicants may inquire with heir providers office if telehealth appointments are available
2. Create an online account using a valid email address

3. Fill out the online application. Please have the following documents ready to be uploaded:

Valid Driver License, State ID issued by a State of the United States or a Valid Passport Book
Patient/Caregiver/Grow Site Certification Forms as applicable
4. Pay the application fee with Credit/Debt Card or Direct withdrawal from a savings or checking account.

5. Submit your online application to your certifying physician/APRN.

6. Physician/APRN certifies your condition and submits your application to DOH for review and approval.

7. Applications are reviewed in the order received.

How long will my Hawaii medical cannabis card be valid?

Patients who are renewing their 329 registration may be eligible for a two-year renewal if:

The patient is renewing with the same physician/APRN who certified them in a previous year; and
The certifying physician/APRN states that the patient’s condition is chronic in nature; and
The certifying physician/APRN recommends that a two-year 329 registration is in the patient’s best interest.
We strongly advise that all patients consult with their certifying medical provider prior to applying for a two-year renewal to ensure that their certifying medical provider supports a two-year renewal. All fees are non-refundable.

What documents are required when uploading the Hawaii medical marijuana card application?

Fill out the online application. Please have the following documents ready to be uploaded:

Valid Driver License, State ID issued by a State of the United States or a Valid Passport Book
Patient/Caregiver/Grow Site Certification Forms as applicable

How much is the Hawaii medical cannabis card fee paid to the state of Hawaii?

Pay the Hawaii application fee. *1-year renewal – $38.50, 2-year renewal – $77.00* All fees are non-refundable, even if a card is NOT issued. Acceptable forms of payment are:
Credit/debit card
Direct withdrawal from a savings or checking account. Applications that use direct withdrawals from savings or checking accounts will not be processed until a minimum of 10 business days from date debit (to be sure it clears your account).

What are the steps to renew a Hawaii medical cannabis card?

1. Go to https://medmj.ehawaii.gov and login
2. Fill out the online application and upload any required documents
3. See your certifying physician/APRN
4. Pay the application fee. *1-year renewal – $38.50, 2-year renewal – $77.00* All fees are non-refundable, even if a card is NOT issued. Acceptable forms of payment are:
– Credit/debit card
– Direct withdrawal from a savings or checking account. Applications that use direct withdrawals from savings or checking accounts will not be processed until a minimum of 10 business days from date debit (to be sure it clears your account).
5. Submit your Application to your physician/APRN
6. Applications are reviewed in the order received. Incomplete applications will be electronically returned to you.
– For patients with online accounts: when your application has been approved, you will receive an email notification to retrieve your 329 card online.
– For patients that do not have online accounts, you will receive a traditional hardcopy 329 card via U.S. postal mail.